rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 5020759168
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for a confirmation after clicking "send OTP", and if you don't receive it, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If your number has changed, send your updated KYC details to customer support via email to complete the account transfer process. This will help resolve any issues and ensure a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus collected. The earned gaming money is the only amount eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit the required KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth registration process. Failure to complete the KYC details may hinder further progress in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring users to wait up to 24 hours. This delay can impact the overall processing time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, go to your account settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry - your funds will typically be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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